Shipping in December
Things have are not going completely normal since the outbreak of the virus. Suppliers, manufacturers and courier services in particular are experiencing delivery problems and delays. Thanks in advance for your understanding.
We are unfortunately confronted that our parcels are handled by PostNL with delays. Due to the enormous chaos in the distribution centers, packages are only scanned after a few days. You can therefore receive a notification in the tracking that your package has not yet been received by PostNL. However, this means that the package is with PostNL, but has not yet received a scan.
Update January 26: currently it is extremely busy. We have now deployed additional staff to dispatch the orders as quickly as possible. Deliveries by PostNL are almost all delayed by a few days. Shipments from our suppliers are also increasingly arriving with delays, because other courier services such as DPD, DHL and GLS are also faced with delays. It is therefore very difficult to predict when orders can be shipped. If you have any questions about this, it is best to give us a call.
You can count on us to do our outmost to ship orders as quickly as we can. Do you have a question about the delivery of your order? You can email us 24 hours a day at [email protected] or call us on 0599-858878 (Monday to Friday, 10:00 am to 6:00 pm)