Privacy Policy

Petsonline attaches great importance to the protection of your personal data. In this Privacy Policy we want to provide clear and transparent information about how we handle personal data.

We make every effort to ensure your privacy and therefore handle personal data with care. Petsonline complies in all cases with applicable laws and regulations, including the General Data Protection Regulation.

This implies that we at least:

Process your personal data in accordance with the purpose for which they were provided, these goals and type of personal data are described in this Privacy Policy;

Process your personal data is limited to only those data that are minimally required for the purposes for which they are processed;

Ask for your express consent if we need it for the processing of your personal data;

Have taken appropriate technical and organizational measures to ensure the security of your personal data;

Not transmit personal data to other parties, unless this is necessary for carrying out the purposes for which they were provided;

To be aware of your rights regarding your personal data, to point this out and to respect them.

As Petsonline we are responsible for the processing of your personal data. If, after reading our Privacy Policy, or in a more general sense, you have questions about this or wish to contact us, you can do this via the contact details at the bottom of this document.

Processing of personal data of Customers or suppliers

Personal data of customers or suppliers are processed by Petsonline for the following purpose (s):

Administrative purposes;

Communication about the assignment and / or invitations;

Implementing or issuing an assignment.

The basis for this personal information is:

The agreed assignment;

For the above objective (s) Petsonline can request the following personal information from you:

First Name;

Insertion;

Last name;

(Business) Phone number;

(Business email address;

Sex.

Your personal details are stored by Petsonline for the above mentioned processing (s) for the period:

During the term of the agreement and thereafter only in the financial administration for a maximum of 7 years.

Processing of personal data of newsletter subscribers

Personal details of Newsletter subscribers are processed by Petsonline for the following objective (s):

Informing the person by means of news.

The basis for this personal information is:

The registration form Newsletter;

For the above objective (s) Petsonline can request the following personal information from you:

First Name;

Insertion;

Last name;

E-mail address.

Your personal details are stored by Petsonline for the above mentioned processing (s) for the period:

During the period that one is registered.

Processing personal details of prospect, stakeholder / lobby contacts and / or interested party

Personal details of prospect, stakeholder / lobby contacts and / or interested parties are processed by Petsonline for the following objective (s):

Provision of information in the form of newsletters and / or targeted contacts.

The basis for this personal information is:

Oral permission, issuing business card and / or via link on LinkedIn;

For the above objective (s) Petsonline can request the following personal information from you:

First Name;

Insertion;

Last name;

Phone number;

E-mail address.

Your personal details are stored by Petsonline for the above mentioned processing (s) for the period:

During the period that one is seen as a prospect, stakeholder / lobby contacts and / or interested party.

Provision to third parties

We may provide the information you give to us to third parties if this is necessary for the execution of the above described purposes.

For example, we use a third party for:

Taking care of the internet environment of the AVG program;

Taking care of the (financial) administration;

Taking care of newsletters and invitations.

Taking care of the loyalty points program.

We never pass on personal data to other parties with whom we have not entered into a processor agreement. With these parties (processors), we of course make the necessary arrangements to ensure the security of your personal data. Furthermore, we will not pass on the information provided by you to other parties, unless this is legally required and permitted. An example of this is that the police request us (personal) data in the context of an investigation. In such a case we must cooperate and are therefore obliged to provide this information. We can also share personal data with third parties if you register here in writing permission to give.

Within the EU

We do not provide personal data to parties which are located outside the EU.

Minors

We only process personal data of minors (persons under 16) if written permission is given by the parent, carer or legal representative.

Save period

Petsonline does not store personal data longer than necessary for the purpose for which it was provided or required by law.

Security

We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing, for example we have taken the following measures;

All persons who can take note of your details on behalf of Petsonline are obliged to maintain their confidentiality.

We use a username and password policy on all our systems;

We pseudonymise and ensure the encryption of personal data if there is reason to do so; We make back-ups of the personal data in order to be able to repair these in case of physical or technical incidents;

We regularly test and evaluate our measures, and our employees have been informed about the importance of the protection of personal data.

Rights about your data

You have the right to inspect, rectify or delete the personal data we have received from you. You can also object to the processing of your personal data (or a part thereof) by us or by one of our processors. You also have the right to have the data provided by you transferred by us to yourself or by order of you directly to another party. We can ask you to identify you before we can comply with the aforementioned requests. If we process your personal data on the basis of an authorization given by you, you always have the right to withdraw this permission.

Complaints

To make a complaint about the processing of your personal data then we ask you to contact us directly. You always have the right to submit a complaint to the Dutch Data Protection Authority, this is the supervisory authority in the field of privacy protection.

Questions

If you have any questions or remarks on the basis of our Privacy Statement, please contact us!

Contact details

Petsonline VOF

Handelsstraat 40

9501 EV Stadskanaal

info@petsonline.nl

 

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